Profiting from Prisoners – How Jails Partner with Private Firms to Charge for Video Calls While Ending Visitation Rights

Screen Shot 2015-03-05 at 3.00.15 PMNot coincidentally, free on-site video visits are offered at the jail only three days each week. Remote visits — those visitors pay for — are more frequent. Clearly, Securus’ interest lies in encouraging visitors to use the remote system, and the county stands to gain, too. When Hopkins County signed its deal with Securus in 2012 the company agreed to give the county a 70 percent cut of its profits from video and phone calls. 

Hopkins County is one of five Texas counties that adopted Securus’ video visitation and eliminated in-person, face-to-face visits afterward. 

In September, the Dallas County Commissioners Court nearly approved a contract of its own with Securus that would have explicitly eliminated all in-person visits at the Lew Sterrett Jail in favor of video visitation. 

– From the Dallas Observer article: Captive Audience: Counties and Private Businesses Cash in on Video Visits at Jails

At first glance, it seems like a reasonable enough plan. Private companies offer to install technology in prisons free of charge that allows inmates to make video phone calls to their friends and family on the outside. Make the video calls free when visitors come to the prison itself, but make that process as inconvenient as possible. Then eliminate in person visitation rights.

At that point, even if you travel to the prison itself, the best you can get is a video call with the inmate, the same thing you can do from the comfort and convenience of your own home. Then tack on a hefty fee for remote video calls. Presto! You’ve created a captive market to financially feed off of. It’s like taking candy from a baby.

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